|
In order to demonstrate our commitment to our visitors’ privacy, we
disclose our information practices. We will do what we say.
We know that you've been tired of those 3-page-long, attorney-driven,
hard-to-understand Privacy Statements. We make ours as simple
as this:
We will never reveal or make
use of any sensitive content or information on clients' accounts
unless it's required by law.
We will never distribute, share or sell any
personal information we collect on our website to any third party.
We will never spam your email address.
period.
If you are interested, here are the details on information collection and use
at 1st Singapore Web Hosting.
Information Collection
1st Singapore Web Hosting is the sole owner of the
information collected on this site. We collect information from our visitors at
several different points.
Newsletter
If a visitor wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. We then send newsletters to
visitor's email address.
Autoresponder
When a visitor requests information such as free ebook, email courses,
special reports, etc, by
sending email to our autoresponder, the visitor's email address is logged. The
requested information will be sent out automatically.
This includes not only filling up a form at our website. The same progress
happens whenever a visitor sends email to our autoresponder, through a form at
our site, using his/her own email client, from another website, from newsgroup,
etc
Order
We, or our credit card processing
partner, request information from customer on order form. A customer must
provide contact information (such as name, email address) and financial
information (such as credit card number, expiration date). This information is
used for billing purposes and to fill customer’s orders. If we have trouble
processing an order, the information is used to contact the customer.
Feedback Form
Visitors may communicate with us by filling out feedback form at our website.
The feedback content itself together with related email address will be stored
for our future reference.
Communication
Visitors may communicate with us by sending emails to our email address
stated on our website. This includes, but not limited to, feedback, sales information,
technique support, order enquire, etc.
The communication content itself together with related email address will be
stored for our future reference and for us to serve visitors better.
Tell A Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend’s name and email address.
Information Use
Cookie
A cookie is a piece of data stored on the visitor’s computer tied to
information about the visitor. However, usage of a cookie is in no way linked to
any personally identifiable information while on our site. Cookie can be removed
any time from visitor's computer. Refer browser help file for instructions.
By setting a cookie on our site, first time visitors would see a popup window
inviting him/her to subscribe to our newsletter. Cookie enables us to track whether
he/she is a returning visitor. If a visitor comes back to our site within a
short period of time (3 days, for example), the popup window will not appear
again.
This privacy statement covers the use of cookie by 1st
Singapore Web Hosting only and does not cover the use of cookies by any third parties.
Third Party Advertising
The ads appearing on this web site are delivered to visitors by our web advertising partner. Information about visit to this
site, such as number of times visitors have viewed an ad (but not email address,
or other personal information), is used to serve ads to users on this site. For
more information about our web advertising partner, cookies, and how to
"opt-out", please visit our web advertising partner's site.
Log Files
Like most standard web site servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of clicks to
analyze trends, administer the site, track visitor’s movement in the
aggregate, and gather broad demographic information for aggregate use. These
information are not linked to personally identifiable information.
Newsletter
We send confirmation or welcome message to subscribers once they subscribe
to our free newsletter. Regular newsletters will then be sent to subscribers. The frequency
we send newsletter is stated at the relative newsletter subscription page.
Out of respect for our subscribers privacy, we provide a way to opt-out
(unsubscribe) of our newsletter. Please see also the Choice and Opt-out
sections.
We will never distribute, share or sell subscribers' personal information to
any third party unless it's requested by law.
Service Announcements
On rare occasions it is necessary to send out a strictly service related
announcement to our newsletter subscribers and customers. For instance, if our
service is temporarily suspended for maintenance, we might send them an email.
These communications are not promotional in nature.
Customer Service
We communicate with visitors and customers to provide requested services and
information, in accordance with the their wishes.
Aggregate Information (non-personally identifiable)
We may need to reveal aggregated demographic information to our advertisers
in the future. This is normally necessary to get quality sponsors and
advertisers. These information are not linked to any personally identifiable
information.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend’s name and email address. We will
automatically send the friend a one-time email inviting them to visit the site.
We store this information for the sole purpose of sending this one-time email
and tracking the success of our referral program. The friend may contact us to
request the removal of this information from our database.
Legal Disclaimer
Though we make every effort to preserve visitor privacy, we may need to
disclose personal information when required by law wherein we have a good-faith
belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our website.
Third Party Intermediaries
We use a credit card processing company to bill users for goods and services.
The company does not retain, share, store or use personally identifiable
information for any secondary purposes.
Business Transitions
In the event 1st Singapore Web Hosting goes through a
business transition, such as a merger, being acquired by another company, or
selling a portion of its assets, visitors’ personal information will, in most
instances, be part of the assets transferred. Subscribers and customers will be
notified via prior to a change of ownership or control of their personal
information. If as a result of the business transition, the visitors’
personally identifiable information will be used in a manner different from that
stated at the time of collection they will be given choice consistent with our
notification of changes section.
Choice/Opt-out
Our subscribers and customers are given the opportunity to opt-out of having
their information used by us.
Visitors who no longer wish to receive our newsletter and other
communications may opt-out of receiving these communications by clicking the
unsubscribe link in the newsletter.
Links
This web site contains links to other sites. Please be aware that we, 1st
Singapore Web Hosting,
are not responsible for the privacy practices of such other sites. We encourage
our visitors to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information collected by
this web site.
Surveys & Contests
From time to time our site may request information from visitors via surveys
or contests. Participation in these surveys or contests is completely voluntary
and the visitors (and subscribers, customers) therefore have a choice whether or
not to disclose this information.
Contact information will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving the use
and satisfaction of this site. Personally identifiable information is not shared
with third parties unless requested by law.
Security
This web site takes every precaution to protect our users’ information.
When users submit sensitive information via our web site or our credit card
processing partners, their information is
protected both online and off-line.
When our order form asks customers to enter sensitive information (such as
credit card number), that information is encrypted and is protected with the
best encryption software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when users are just surfing.
While we use SSL encryption to protect sensitive information online, we also
do everything in our power to protect user-information off-line. All of our
visitors’ information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information to perform a
specific job are granted access to personally identifiable information. All
employees are kept up-to-date on our security and privacy practices.
Children
1st Singapore Web Hosting does not knowingly collect or solicit Personally Identifiable Information
from or about children under 13 except as permitted by law. If we discover
we have received any information from a child under 13 in violation of this
policy, we will delete that information immediately. If you believe we have
received any information from or about anyone under 13, please contact us at
the address listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so our
visitors are always aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it. We will use information in
accordance with the privacy policy under which the information was collected.
If, however, we are going to use visitors’ personally identifiable
information in a manner different from that stated at the time of collection we
will notify users via email. Users will have a choice as to whether or not we
use their information in this different manner. In addition, if we make any
material changes in our privacy practices that do not affect visitor information
already stored in our database, we will post a prominent notice on our web site
notifying users of the change. In some cases where we post a notice we will also
email users, who have opted to receive communications from us, notifying them of
the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy policy,
please contact us at:
|
Phone:
|
(65)6281 7907
|
|
Mobile:
|
(65)9623 9217
|
|
Email:
|
|
|
Address:
|
619, Hougang Ave. 8
#10-308
Singapore 530619
|
| 
